Conflict costs employers dearly

According to a report from the University of Sheffield, workplace conflict costs employers nearly £30bn a year and has a massive impact on employees wellbeing.

Early intervention and training in de-escalating conflict can help reduce unnecessary resignations, dismissals and legal intervention.

Professor Richard Saundry from the University of Sheffield’s Management School, said: “The findings in this report create a strong business case for investing in the capacity to prevent, contain and resolve conflict. Perhaps most importantly we need to give managers the interpersonal skills they need to develop positive relationships with their staff and intervene early, informally and effectively before problems escalate.”

If you would like to find out more about training in de-escalating conflict, understanding each other as a team, mediation or coaching, contact office@multiplycoaching.com