Getting to Yes

‘Getting to yes’ is an excellent book on negotiation. Every one of us has to negotiate regularly in our lives, whether it is with ourselves for what we want to eat, or with others for salaries, preferred holidays or the best outcome in a divorce settlement.

In each of these situations, listen, listen, then listen some more. People are more likely to listen to you when you have really taken the time to slow down and listen to what they want to say.