Money
According to HR magazine:
More than 1 in 3 workers experience conflict at work and it costs around £1,000 for every UK worker/year.
An estimated 9.7 million employees experience conflict at work in the UK each year.
This equates to an estimated spend of £120 million in informal resolution and early intervention, and £140 million on mediation.
Why?
When we see statistics like this, it is good practice to ask why.
We think this is because most employees or volunteers are not equipped or taught to speak up, speak well or listen well in difficult conversations.
This means that they either:
Keep quiet, then mutter or complain later to the wrong people
Speak up, but speak badly, without consideration of their words or body language, resulting in increased conflict and emotion.
Speak up and listen badly, resulting in poor understanding and communication in the company.
What if we could teach employees how to speak up, speak well and listen well? We could save thousands per year!
If you would like to train your employees in this area and save money, time and stress for yourself and your business, contact us- we can do bespoke training for your organisation.
Contact us for more information.
